OPINION | AS technology accelerates and the global focus on sustainability intensifies, supply chain management is becoming a critical driver of business success. In South Africa, unique challenges such as resource constraints and rising costs are spurring innovation, with digitisation and sustainable practices leading the way. Thula Mngoma from Regent Business School explores how these shifts are transforming supply chains, enabling businesses to build resilience, improve efficiency, and embrace environmental responsibility.
As a lecturer in supply chain management, I observed how the field is rapidly evolving, offering opportunities for innovation, resilience, and growth. Today, supply chain management extends far beyond logistics; it’s about leveraging digital tools and sustainable practices to build agile and future-ready systems. In South Africa, we face unique challenges like rising costs, resource and utilities constraints, and pressure to adopt sustainable practices. These challenges make supply chain expertise more valuable than ever, opening doors for professionals passionate about shaping the industry.
When I began my career, I couldn’t have imagined how profoundly technology and sustainability would transform supply chain management. Watching these advancements empower local industries and boost South Africa’s global competitiveness has been inspiring. For those considering a career in this dynamic field, now is an excellent time to gain the skills that will help you make a meaningful impact.
Digitisation and sustainability: Transforming South Africa’s supply chains
Supply chain management has become a cornerstone of modern business, especially in South Africa. With economic pressures and rising consumer expectations, companies must rethink their operations to stay efficient and relevant. By embracing digital tools and sustainable practices, businesses can overcome challenges, cut unnecessary costs, and enhance their reputation.
Figure 1. Digital Supply Chain Benefits
“Supply Chain Digital Transformation: Why It Should Matter to Your Organization” – Singh S. (2024)
Embracing Technology: Driving Digital Transformation
Technology has revolutionised supply chains, making them faster, smarter, and more efficient. Tools like artificial intelligence (AI), machine learning (ML), and automation, once considered futuristic, are now essential to South African businesses.
- Artificial Intelligence and Machine Learning (AI/ML): These modern tools enable real-time decision-making, forecasting demand, identifying bottlenecks, and streamlining operations. For example, a South African retailer can use AI to anticipate stock shortages, while a supplier predicts seasonal trends. These technologies empower businesses to adapt quickly, a critical advantage in today’s volatile market.
- Data Analytics: The science of analysing raw data offers actionable insights to improve decision-making at every level of the supply chain. Companies can track inventory, assess supplier performance, and gain a comprehensive view of operations. In South Africa, where efficiency is paramount, data-driven strategies often separate thriving businesses from those struggling to survive.
- Automation: The ability to perform tasks with minimal human input is transforming warehousing and logistics by increasing accuracy and reducing costs. Tasks like inventory management and order processing become faster and more reliable with automation. For students pursuing supply chain management, expertise in automation is a competitive advantage.
Figure 2. Artificial intelligence adoption rate in supply chain globally (2022–2025)
“Predictive Analytics and Machine Learning for Real-Time Supply Chain Risk Mitigation and Agility” – Aljohani A. (2023)
Blockchain: Enabling sustainable and transparent supply chains
Blockchain technology is a powerful tool for transparency and accountability, particularly in sustainability-focused industries like agriculture, mining, and retail; areas where South Africa plays a significant global role.
- Transparency and Accountability: Blockchain provides a secure, traceable record of a product’s journey, helping companies verify ethical sourcing. In industries like mining, this transparency builds consumer and partner trust.
- Combatting Counterfeits: Counterfeit goods threaten industries such as pharmaceuticals, food, and fashion. Blockchain ensures authenticity by providing a verifiable record, safeguarding both brands and consumers.
Blockchain isn’t just about technology; it’s a driver of ethical practices. Professionals with blockchain expertise are highly sought after in the growing field of sustainable supply chains.
Building a career in South African supply chains
The demand for professionals who understand digital and sustainable supply chain strategies is rising. Companies need individuals who can harness technology while promoting environmentally responsible practices.
Supply chain management programmes, like those offered by Regent Business School, are designed to address the specific needs of South Africa’s evolving market. These programmes cater to a range of learners, from recent school graduates and professionals seeking to enhance their skills to HR managers focused on team development. Combining core supply chain principles with insights into emerging technologies and sustainable practices, the courses aim to equip students with the expertise required for leadership and impactful roles in the field.
Focus forward
The future of supply chain management in South Africa is both promising and demanding. Success requires adaptability and a commitment to lifelong learning. With digitisation and sustainability reshaping the industry, formal education is the key to staying ahead.
