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Crushing it in sales and service earns distributor a renewed contract

Home Infrastructure Construction & Civils Crushing it in sales and service earns distributor a renewed contract

AFTER five years representing Metso Outotec in southern Africa, Jet Park-based Pilot Crushtec has had its distributorship renewed for another five years.

That’s according to Francois Marais, Director Sales and Marketing at Pilot Crushtec, who said the company had won annual awards for Best Aftersales Distributor and for Best Sales Growth within the Metso Outotec distributor network, despite recent periods of challenging economic conditions.

“We value this partnership with one of the world’s leading brands and have demonstrated through our solid performance the positive synergies that we leverage,” said Marais. “The years from 2017 through to 2019 in particular saw exceptional growth year-on-year for both our Metso Outotec offering and our business as a whole.”

The new agreement covers additional products and territories within the region, facilitating a wider offering in terms of new equipment and aftermarket aspects.

Adam Benn, Director Capital Sales North EMEA, Russia & CIS and Southern Africa at Metso Outotec, said there was no hesitation in signing a renewal of the distribution agreement with Pilot Crushtec.

“Having just celebrated its 30th anniversary in business, Pilot Crushtec has built a strong reputation. This applies not only to their supply of equipment and associated services, but their experienced team’s hands-on knowledge and can-do attitude to opportunities and challenges,” said Benn.

“Having a distribution network that is close to its customers is a fundamental part of Metso Outotec’s group strategy. In addition to being well located, our distributors need to keep a good inventory of equipment and parts, which is something that Pilot Crushtec prioritises as a vital cornerstone of their business strategy.”

Looking to the future, Benn said that business was returning to normal with the construction segment proving resilient with recovering activity levels.

“The short-term focus will be on continuing to strengthen our products and services, while working on developing the next generation of technology and solutions required by our customers.”

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