EXPANDING provider of bearings and industrial solutions, Bearings 2000 (B2K) has relocated its Durban hub to larger, strategically positioned premises in Riverhorse Valley. The move reflects the company’s commitment to better customer service.
Centralised convenience
The new location improves accessibility for customers. “We understand that time is crucial in industrial operations, and this move places us in a central position to access our customers in surrounding and outlying areas of KwaZulu-Natal,” the company says.
More stock for swift service
A significant advantage for customers is the company’s substantial increase in stock-carrying capacity.
“With more than double the space, we can offer our customers an expanded range and quicker turnaround times. This means they’ll have access to a broader selection of bearings, power transmissions, and seals, and experience faster service – a win-win for efficiency!”
Enhanced safety
Safety is paramount, and the new location in a secure office park ensures the wellbeing of all stakeholders. “We prioritise a secure environment that instils confidence and peace of mind in both our customers and our team.”
Operations director, Alex Stamatiadis, says: “The new Durban hub facility is a paradigm shift for us. We’ve reimagined branch functions, streamlined processes, and harnessed our IT strengths. This innovation sets the tone for our branches countrywide, hinting at potential future expansions.”
The backbone of B2K
The company’s core focus remains to evolve around the ever-shifting needs of customers.
Aiming to continuously introduce products and services that add more than just value, enhancing the customer’s journey at every point. As the branch navigates the volatile industrial landscape, it remains anchored by enduring principles and an unrelenting commitment to clients.
B2K’s managing director, Ross Trevelyan, emphasises the value of the Durban branch’s team and culture, sharing, “Our team, diverse in experience, excels in understanding our clients and are pivotal to our success. Our dedication to a core value-based culture signifies our belief in crafting a community of excellence. He continues, “The culture represents more than just work—it’s about trust, respect, authenticity, and adding value. Our focus is on recognizing potential, fostering continuous learning and growth, as well as pushing the boundaries.”
A Step towards the future
This relocation is more than a change of address. It’s a strategic step towards the future.
“We are committed to delivering even greater value, efficiency, and service excellence to our customers. As Bearings 2000 Durban Hub embraces this exciting transition, we look forward to continuing to be your trusted partner in industrial solutions,” the company says.
Trevelyan adds, “Looking ahead, our mission remains clear: putting our customers at the heart of our evolution. We’re committed to enhancing our products and services, leveraging our strengths to expand our reach, and ensuring businesses benefit from our cutting-edge solutions.
