FNB has announced that will allow its customers to purchase smart devices over a 24 month repayment period on its FNB App.
CEO of FNB Retail, Raj Makanjee said this was part of the bank’s long-term ambition of ensuring that FNB Connect is a telco provider of choice for the bank’s customers. FNB Connect is made up of three-pillars, the mobile virtual network operator (MVNO), devices and service provider.
Devices on offer include smartphones, laptops, accessories, TVs, gaming consoles as well as fitness trackers and smartwatches. The new functionality on the app also features rotational categories for ‘Deal of the Week’ and ‘Hot Deals’ that the bank says offer “market leading value for money offers”.
“We are constantly refreshing our solutions to align with the step change in customers’ needs. This is also in line with our digital platform journey and ongoing commitment to empower our customers with tools to fully embrace an end-to-end digital experience,” Makanjee said.
“Telecommunications is a vital component of our customers’ lives and has become even more important in the midst of a global pandemic. Our holistic approach to solutioning for customer needs allows our customers to get much more value from banking with us.”
CEO of FNB Connect, Brad Roper said FNB Connect services like the sale of prepaid vouchers such as electricity, LOTTO tickets, airtime and data, have been a big strategic driver of app usage and digital adoption for FNB.
“We consider ourselves as an online retailer and want to be able to offer our customers convenience and value for money, safely on platform. The growing appeal of our offering is indicative of the value that users see in our service.
“This innovation also comes at a crucial time when many of our customers and their families rely on digital solutions to work from home and also access educational tools for their children,” said Roper. – GeekWire.co.za
